Terms of service

OVERVIEW 
Welcome to Beadbeau! The terms "we", "us" and "our" refer to Beadbeau, operated by TECHTREX LIMITED (the "Company"). We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Beadbeau is powered by Shopify, which enables us to provide the Services to you. 

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. 

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. 

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not access or use our Services. 

SECTION 1 - ACCESS AND ACCOUNT 
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage. 
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information. 
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. 

SECTION 2 - OUR PRODUCTS 
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. 
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be completely identical to depictions in our online stores. 
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis. 

SECTION 3 - ORDERS 
When you place an order, you are making an offer to purchase. Beadbeau reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Beadbeau confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Beadbeau may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was placed. 
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. 
You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export. 

SECTION 4 - PRICES AND BILLING 
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. 
Unless otherwise expressly stated on the product pages or at checkout (such as applicable tax-inclusive pricing), prices posted exclude shipping, handling, or customs charges. 
We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. 
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. 
You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your financial institution, and (iv) you will pay charges incurred by you at the posted prices, including applicable shipping fees. 

SECTION 5 - SHIPPING AND DELIVERY 
We make reasonable efforts to deliver products according to our posted schedules. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance procedures, or events outside our reasonable control. For more details on fulfillment timelines and shipping fees, please consult our Shipping Policy. 

SECTION 6 - INTELLECTUAL PROPERTY 
Our Services, including but not limited to all trademarks, trade names, brands, text, displays, images, graphics, product photography, video, audio, designs, selection, and arrangement thereof, are owned by Beadbeau and TECHTREX LIMITED, its operating entity, its affiliates, or licensors and are protected by applicable copyright, trademark, and intellectual property laws. 
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. All rights not expressly granted herein are reserved by Beadbeau. 

SECTION 7 - OPTIONAL TOOLS 
You may be provided with access to third-party tools as part of the Services, which we neither monitor nor have any control over. 
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

SECTION 8 - THIRD-PARTY LINKS 
The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. 
We are not liable for any harm or damages related to your access of any third-party websites or your purchase of products, services, or resources on third-party platforms. Please review carefully the third-party's policies and terms before you engage in any transaction. 

SECTION 9 - RELATIONSHIP WITH SHOPIFY 
Beadbeau is powered by Shopify, which enables us to provide the storefront and platform Services to you. However, all contracts and purchases made in our store are entered into directly between you and Beadbeau. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Beadbeau, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Beadbeau. 

SECTION 10 - PRIVACY POLICY 
All personal information we collect through the Services is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy, which details our data handling practices and Shopify’s processing role. 

SECTION 11 - USER COMMENTS AND FEEDBACK 
If you submit or transmit any reviews, suggestions, ideas, proposals, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and display such Feedback in any medium for any purpose, including for commercial promotion. 
You represent and warrant that your Feedback will not violate any third-party rights (including copyright, trademark, privacy, or proprietary rights) and will not contain defamatory, unlawful, abusive, or obscene material, or software viruses. We take no responsibility and assume no liability for any Feedback submitted by you or any third party. 

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS 
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted). 

SECTION 13 - PROHIBITED USES 
You may use the Services for lawful purposes only. You agree not to: (a) use the Services for any unlawful or fraudulent purpose; (b) violate any international, national, federal, or local laws; (c) infringe upon our intellectual property rights or the rights of others; (d) harass, abuse, insult, or defame any individual; (e) submit false or misleading information; (f) upload or transmit viruses, malicious code, or harmful software; (g) collect or track personal information of others; (h) spam, phish, crawl, or scrape the site using automated tools or AI agents without authorization; or (i) interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services for violating any prohibited uses. 

SECTION 14 - AGENTS AND AUTOMATED ACCESS 
14.1 This section applies if you deploy or use an automated Agent (software or tool taking autonomous action) to interact with our Services. 
14.2 No Agent may access the Services unless it properly identifies itself in HTTP/HTTPS headers with "Agent/[agent name]" and complies with all robots.txt exclusions. 
14.3 Agents must not conceal their automated nature, bypass CAPTCHAs, scrape confidential data, or overload site infrastructure. We reserve the right to block or restrict any Agent access at any time. 

SECTION 15 - TERMINATION 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination shall survive. 

SECTION 16 - DISCLAIMER OF WARRANTIES 
THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE COMPLETELY UNINTERRUPTED, TIMELY, OR ERROR-FREE. 

SECTION 17 - LIMITATION OF LIABILITY 
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BEADBEAU, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SHOPIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE ORDER GIVING RISE TO THE CLAIM. 

SECTION 18 - INDEMNIFICATION 
You agree to indemnify, defend, and hold harmless Beadbeau, Shopify, and our affiliates, partners, officers, directors, employees, and agents from any claim, demand, damages, or liabilities, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party. 

SECTION 19 - SEVERABILITY 
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of remaining provisions. 

SECTION 20 - ENTIRE AGREEMENT 
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and Beadbeau, superseding any prior agreements or proposals. 

SECTION 21 - ASSIGNMENT 
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction. 

SECTION 22 - GOVERNING LAW AND JURISDICTION 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR), without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall be submitted to the non-exclusive jurisdiction of the courts of Hong Kong SAR. 

SECTION 23 - CHANGES TO TERMS OF SERVICE 
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of changes constitutes acceptance of those revisions. 

SECTION 24 - CONTACT INFORMATION 
Questions about the Terms of Service, legal inquiries, or notice requests should be sent to:
- Brand Name: Beadbeau
- Operating Entity: TECHTREX LIMITED
- Support Email: service@beadbeau.com
- Phone: +852 52110567 (Urgent inquiries only)
- 
Address: Unit 1021, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong