Shipping policy
Thank you for visiting and shopping at Beadbeau. The following information outlines our shipping terms, handling times, and delivery policies.
ORDER PROCESSING TIME
- All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a separate notification with tracking information once your order has been dispatched.
- In cases of peak promotional seasons or high order volumes, processing times may slightly extend. If there is a significant delay in the shipment of your order, we will contact you via email.
SHIPPING RATES & ESTIMATED TRANSIT TIMES
We offer standard insured shipping across our global destinations. Shipping charges for your order will be calculated and displayed at checkout:
* Orders of $79.00 and above: FREE Standard Shipping
* Orders under $79.00: Flat Rate of $7.99 Standard Shipping
* Estimated Delivery Transit Time: 7 to 14 business days (after shipment).
Please note that delivery transit times are estimates and start from the date of dispatch rather than the date of order placement. Actual delivery times may vary due to local carrier schedules, customs clearance procedures, and holidays.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking system usually takes 24 to 48 hours to update and display the latest transit status.
CUSTOMS, DUTIES, AND TAXES
All prices displayed on our website are inclusive of applicable sales taxes. For international shipments, items are dispatched in accordance with standard customs clearance procedures. We make every effort to minimize extra import fees; however, in the rare event that local customs authorities impose unexpected duties or brokerage inspection fees, such charges remain the responsibility of the recipient.
DAMAGES & LOST PACKAGES
Beadbeau is committed to ensuring your products arrive safely. If your package arrives damaged or if you suspect it has been lost in transit, please contact our customer support team immediately at service@beadbeau.com with your order number and photos of the damaged package/item. We will promptly review the issue and arrange a suitable replacement or solution.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is accurate and complete at checkout. We cannot be held liable for packages delivered incorrectly or lost due to incorrect shipping details provided by the buyer. If you notice an error in your address, please notify us immediately at service@beadbeau.com before your order is fulfilled.
CONTACT US
If you have any further questions or require assistance regarding your delivery, please feel free to reach out to us:
- Customer Support: service@beadbeau.com
- Brand: Beadbeau